Blog Post – Insurance Assistance Campaign

Insurance questions can pile up fast, especially when you’re unsure about your current cover or need quick help after a claim. Ipswich Insurance Brokers offers clear, straightforward support across Ipswich, Lockyer Valley and Somerset, helping you with everything from new enquiries to policy reviews. Let’s walk through how you can get the answers you need without the usual hassle.

How to Reach Us

Getting in touch is simple. Whether you prefer to call, email or visit in person, we’re here to help.

Phone: 07 3503 1404
Email: admin@iib.net.au
Claims email: claims@iib.net.au
Address: 16 East St, 4305 Ipswich, Queensland

For claims, contact us as soon as possible after an incident. If something happens outside business hours, use the emergency contact number on your policy schedule, then let us know the next business day.

What We Can Help You With

New Insurance Enquiries

Tell us about your situation. We’ll advise on suitable cover options and approach the right markets on your behalf. Whether you’re a tradie in Goodna, a farmer in Gatton, or running a transport business in Yamanto, we know the local risks and what matters to you.

Existing Policy Questions

Not sure what your current policy covers? Questions about your documents or upcoming renewals? Give us a call. We’ll walk you through your cover and make sure you understand what you have.

Quote Requests

Use our online quote request form for a structured enquiry, or call us directly. We’ll get back to you with options that make sense for your situation.

Claims Support

Claims can be stressful. Contact us straight away after an incident. We’ll guide you through the process and advocate for you with the insurer. See our Claims Process page for what to expect.

Policy Reviews

If you’re unsure whether your current cover is right for you, contact us for a review. Your business or farm might have changed, and your insurance should keep up.

Referrals

Referring a client to us? Use the Referral to IIB form and we’ll take care of them.

Response Times

We aim to respond to all enquiries within one business day. For urgent matters, particularly claims, call us directly. We’re based in Ipswich and we understand that when something goes wrong, you need help fast.

Before You Contact Us

Having the right information ready helps us give you better advice from the start. Here’s what’s useful:

• A brief description of what you need to insure and how it’s used

• Your current insurer and renewal date (if you have one)

• Any existing claims or incidents in the past five years

• For businesses: approximate annual turnover and number of employees

• For property: the address, construction type and approximate rebuild value

This information helps us approach the right markets and provide a more useful initial response.

We’re Here for Ipswich, Lockyer Valley and Somerset

We work with clients right across the region. From Ipswich CBD to Esk, from Springfield Lakes to Kilcoy, from Laidley to Toogoolawah, we know the area and the risks you face.

Whether you’re in:

• Ipswich: Ipswich CBD, North Ipswich, East Ipswich, West Ipswich, Brassall, Booval, Raceview, Bundamba, Karalee, Redbank, Goodna, Rosewood, Springfield, Springfield Lakes, Redbank Plains, Collingwood Park, Ripley, Bellbird Park, Yamanto

• Lockyer Valley: Laidley, Gatton, Grantham, Plainland, Hatton Vale, Withcott, Forest Hill, Helidon

• Somerset: Kilcoy, Esk, Lowood, Fernvale, Moore, Linville, Coominya, Toogoolawah

We’re ready to help.

Insurance Cover We Arrange

We arrange cover across a wide range of areas:

Business Insurance

• Business insurance

• Business interruption

• Civil contractors

• Cyber insurance

• Management liability

• Professional indemnity

• Public liability

• Trades insurance

• ISR insurance

• IT liability

Farm Insurance

• Farm insurance

• Farm Motor Vehicles

• Earthmoving equipment

Heavy Motor Insurance

• Heavy motor insurance

• Truck insurance

• Motor fleet

• Earthmoving equipment

• Transport & logistics

Personal Insurance

• Home insurance

• Home & contents

• Landlords insurance

• Personal travel

• Strata insurance

• Life insurance

Specialist Insurance

• Cyber insurance

• Management liability

• Professional indemnity

• IT liability

• ISR insurance

• Hospitality insurance

• Motel insurance

• Caravan park

• Landlords insurance

• Strata insurance

Get Started Today

Don’t wait until you have a problem to get the right advice. Contact us now for a policy review, a quote, or just to ask a question. We’re here to make insurance straightforward and to support you when it matters most.

Call us on 07 3503 1404 or email admin@iib.net.au.