Complaints & Dispute Resolution

We aim to resolve complaints quickly and fairly. Please contact us to raise a concern. If unresolved, you may escalate to the Community Broker Network or AFCA.

How to complain

Provide your policy/claim number, dates and a description of the issue. We will acknowledge your complaint and outline next steps.

Related pages

• https://www.ipswichinsurancebrokers.com.au/
• https://www.ipswichinsurancebrokers.com.au/referral-to-iib/
• https://www.ipswichinsurancebrokers.com.au/heavy-motor-truck-insurance-ipswich/
• https://www.ipswichinsurancebrokers.com.au/business-interruption-insurance-ipswich/
• https://www.ipswichinsurancebrokers.com.au/professional-indemnity-ipswich/